Importance of Due Diligence

How important is performing the proper due diligence on customers, vendors, or employees? Well, to answer that question, ask yourself "What are the potential downfalls of dealing with this person/company if they turn out to be dishonest / have bad credit history / are...

Why You Should Care How Your Process Server is Paid

Why You Should Care How Your Process Server is Paid - May 16, 2016 Have you ever stopped to wonder how your Process Server is paid? Why would this even be important? It may be important for one main reason - the motivation of the person doing the work. If the Process...

Think twice before attempting service of process via FedEx and UPS

Think twice before attempting service of process via FedEx and UPS - May 5, 2016 Although the following article refers to a US case, the concept is very much the same here in Canada. Following the Rules of Service is usually a fairly straight forward, even mundane,...

What is “blagging”?

What is blagging?  It is commonly defined as "knowingly or recklessly obtaining or disclosing personal data or information without the consent of the data controller."  The most commonly cited example of this is the hacking of emails and voicemails by various parties...

2015 Stella Award

2015 Stella Awards - Sept 2, 2015For those unfamiliar with these awards, they are named after 81-year-old Stella Liebeck who spilled hot coffee on herself and successfully sued the McDonald's in New Mexico, where she purchased coffee. You remember, she took the lid...

eService – Slowly But Surely, It’s Happening

eService - Slowly But Surely, It's Happening - July 30, 2015 In the Process Serving world, there is one topic that seems to continually rise to the top when the discussion turns to trends in the industry. That topic is eService - service through email, social media,...

How Lawyers Can Manage Burnout and Anxiety

How Lawyers Can Manage Burnout and Anxiety - July 13, 2015Burnout and anxiety is common place in many walks of life.Todays pressures and stresses seem to build to a point where many people just cant take it anymore.As mentioned, this is happening in many walks of...

Who Are You Dealing With?

Who Are You Dealing With?  - July 9, 2015We hear about scams and ripoffs all the time.And so often, we think "That could never happen to me."But the reality is that it can (and does) happen to anyone.Are you taking on a new client, getting involved in a new...

Resolving Workplace Conflict Among Legal Professionals

Resolving Workplace Conflict Among Legal Professionals - June 29, 2015 Workplace conflict can be destructive in any work environment. Whether the organization is large or small, conflict in the workplace can have a detrimental effect on all stakeholders including...

Entrapment in Process Serving

Entrapment in Process Serving - June 22, 2015Sometimes, in this wonderful business of Process Serving, we run across an individual who believes they can outsmart the law by playing games and making it difficult for us to serve them properly.  In cases like this, there...