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The Infiniti Choice: Tailored Service

Comprehensive legal support services portfolio customized to meet your unique needs by our expert bilingual staff and backed by our best practice technology and communications tools. Learn more >

Infiniti Legal Support Services – Building on a 30 Year Plus Tradition

New name, convenient downtown office location, more extensive legal support services portfolio and even better customer service! Learn more >

HSR – House of Selective Research Aquisition

Welcome to HSR Clients - Infiniti Legal Support Services Inc. is pleased to announce its acquisition of HSR –House of Selective Research, a company specializing in Corporate Searches and Registrations.  Learn More>

WE ARE MOVING – May 15th, 2017

Dear Infiniti Legal Support Services Client: As of Monday May 15th, 2017, Infiniti Legal Support Services will be located in our new office located at:

267 O’Connor Street

Suite 407

Ottawa, ON

K2P 1V3

Our great staff will remain unchanged and will continue to provide you with the same high quality offering and dependable, accessible customer service that you have come to expect from us. Our phone numbers will remain unchanged:

613-225-1808              Main Office Number

1-877-703-5598          Toll Free Number

613-727-0843             Fax Line

Our emails will remain unchanged. *** Please note that there may be a phone and email service disruption on the morning of Monday May 15th as our Provider switches the service from our current location to our new location ***   *** Please ensure that any mail or packages sent on or after Friday May 12th, 2017 are directed to the new address provided above. ***   If there are any questions, please feel free to contact us.   Thank you The Infiniti Legal Support Services Team
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eService – Slowly But Surely, It’s Happening – July 30, 2015

In the Process Serving world, there is one topic that seems to continually rise to the top when the discussion turns to trends in the industry.

That topic is eService – service through email, social media, or other electronic means.

Judges are slow to allow this to happen – to date, it really is a measure of last resort.

But it has happened, and will continue to happen.  Read the attached article which details how a Defendant was recently served via Text Messaging.

Defendant Served Via Text Messaging

Yes this took place in the United States and not Canada.  And yes, it is still a relatively rare occurrence.  But the reality is that it is happening, and as precedent is built, it will gain momentum – around the world.

As a Process Serving company, we can react in a number of ways.

1.  Stick our heads in the sand and hope it goes away – my opinion, this is a recipe for disaster.  Change happens and to stay relevant, one must acknowledge that and deal with it.

2.  Fight it – my opinion, this may delay the inevitable for a short time, but as mentioned, change will happen.  Just look at the music industry (and how Apple has shaken it up) or the taxi industry (and how Uber is currently shaking it up)

3.  Embrace it – this does not mean just giving in.  But it does mean figuring out how and when it should be used, proper rules for its use to preserve the rights of all involved, and what tools and technology need to be implemented to execute it properly.

I know which option I am focused on.